'IT'S NOT ABOUT TECHNOLOGY, IT'S ABOUT YOUR BUSINESS'

As a Value-Added Reseller (VAR), servicing our clients with the best possible solutions is a top priority for us. Increasing technical complexity and competitive pressure place mounting demands on your internal resources, and even a minor new technology implementation can strech these resources beyond their limits.  Understanding that a well-designed network for a specific business type is critical, Technical Support International (TSI) provides the high-level expertise that you need before you undertake a network migration or integration project. Our engineers can help you define your requirements, develop a sound strategy, assess impact on your operations and determine which products and technologies meet your business objectives.

From a first-time installation to a major overhaul of a wide area network infrastructure, TSI will handle all the necessary steps to insure that the solution we recommend and implement is a successful one.  We follow 5 Steps for all projects that we undertake:

- Evaluation 

On-site assessment by an engineer and specialized auditing tools allow us to look at your existing network architecture and computing environment. We meet with you to obtain a clear and objective understanding of your business goals and how you see yourself moving forward.  We follow-up with a written report including all recommendations. 

- Recommendation

Our recommendations include an overall improvement plan and clear obtainable objectives. We cover a prioritized list of action items based on your needs, requests and budget. 

- Implementation

Updating your existing computing environment, or deploying a completely new infrastructure we handle all aspects of the process including strategic planning, design, procurement, project management, implementation, testing, and training.

- Monitoring

After installation, our state-of-the art monitoring tools ensure that your technology runs at peak performance and is secure. We offer several packages that continuously monitor, measure, and track your network performance, and security—around the clock.

- Management and Support

TSI offers a variety of preventive care and support plans to help reduce emergency calls and enhance stability through scheduled maintenance and support. A proactive approach to managed services and support helps you reduce overall costs by managing your internal systems efficiently.

If you have a technology project that requires working with a team that is also capable of understanding your business, then you came to the right place, contact us and let's talk about how TSI can assist you..