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Small and medium-sized businesses have enough to worry about with day-to-day operations without trying to become experts in managing Information Technology. IT often requires skill that many businesses just don't possess. Our services allow you to focus all of your energy on the continued growth and success of your organization while leaving the maintenance and technical support of your IT to TSI. Our core services offer enterprise-level expertise to small and mid-sized business in the following areas:
Our technical staff uses state-of-the-art IT tools to monitor and manage your servers, workstations, network devices and all next generation mobile platforms around the clock. Our dedicated team of technical support engineers is available 24/7/365 to assist you with any technical problem that you are experiencing, regardless of your location in the world.
We implement, assess, manage, update, test and oversee your entire security perimeter by ensuring that all hardware, software, operating systems, firewalls and anti-virus protection are working correctly and always up-to-date. We work with most Anti-Virus and Firewall vendors and have certified security engineers onboard.
From a first time installation to an entire wide area network infrastructure, our certified and experienced engineers will handle all necessary steps to insure that the solution we recommend and implement is successful.
For many organizations today, adopting cloud computing is one way to leverage cost-cutting and speed-to-market benefits, but many will not reap maximum results unless they create a roadmap for integrating cloud technologies in a broader IT strategy. Based on the lessons learned from previous efforts, TSI can design a comprehensive migration plan that addresses all issues and risks associated with migrating an existing system to the cloud.
Virtualization allows us to create a more scalable IT infrastructure that helps our clients respond more quickly to market changes and opportunities. Virtualizing servers and desktop computers reduce the footprint of your hardware, extend the life of legacy applications, and lower maintenance costs by reducing hardware requirements and power consumption.
Regardless of your business compliance requirements such as PCI-DSS (Credit Card Industry) or 201 CMR 17.00 (State of Massachusetts Privacy Law), we will assess and determine where your organization is in compliance, and assist you where there are issues and gaps to be resolved.
Most businesses depend heavily on technology and automated systems and any disruption for even a few days could cause severe financial loss and threaten survival. When a disaster occurs, the last thing you want to find out is that all of your files and documents are lost forever. TSI will assess your current backup strategies and will design a disaster recovery plan that will fit your business needs and meet your budget requirements.