Technical Support International, Inc. offers high quality IT Outsourcing Services to all its customers in New England. These Services are designed for organizations that do not have an IT staff and require scheduled on-site visits by one of our engineers. When customers choose TSI, they place a significant degree of trust in our ability to deliver. In fact, we are viewed as a trusted IT partner and as an extension of their IT staff.
Some of the services that we perform include the following:
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* Basic network administration tasks
* Documentation and inventory of all IT resources
* Performance management
* Remote access management & tools
* Advanced network support
* e-Mail and post office management
* Firewall updates and monitoring
* Web and e-Mail filtering and updates
* Periodic network security audits
* Internet routing and maintenance
* Software installations and configurations
* Periodic software backup/restore to test data integrity
* Network problem determination and resolution
* Implementation of new revisions and updates
* Adding and deleting users / job termination |
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